Terms & Condition
Last Updated: [15th Jan 2026]
Welcome to Plango India Pvt Ltd (“Plango India”). These Terms & Conditions (“Agreement”) govern the empanelment, conduct, and responsibilities of individuals or entities (“Partners”) associated with Plango India for the distribution of financial products and services. By proceeding with empanelment or using our digital platforms, you agree to be bound by the terms outlined below.
1. Definitions
• Plango India: Refers to Plango India Pvt Ltd, a company incorporated under the Companies Act, 2013, engaged in the distribution of financial products and provision of technology-enabled services.
• Partner: Any individual or entity empaneled with Plango India to distribute financial products or services.
• Client: Any individual or entity transacting through the Partner using Plango India’s platform.
• Portal: All digital platforms, websites, mobile applications, and tools provided by Plango India for business operations and client servicing.
• Products & Services: Financial and non-financial offerings made available by Plango India for distribution or support.
2. Eligibility & Empanelment
• Partners must possess valid certifications and registrations as required by SEBI, AMFI, or other regulatory bodies.
• Partners acting as Investment Advisers must comply with SEBI (Investment Advisers) Regulations, 2013, and maintain a separately identifiable division if distributing mutual funds.
• Upon successful empanelment, Plango India will issue a Partner Code and Appointment Letter via registered email.
• Plango India reserves the right to accept or reject empanelment applications at its sole discretion.
3. Use of Platform
• Partners are granted a non-transferable, revocable license to access Plango India’s Portal solely for authorized business purposes.
• Partners are responsible for maintaining the confidentiality of their login credentials and for all activities conducted under their account.
• Unauthorized access, misuse, or manipulation of the platform is strictly prohibited.
4. Compliance & Conduct
• Partners must comply with all applicable laws, including SEBI, AMFI, PMLA, and KYC/AML regulations.
• Partners must not offer guaranteed returns, capital protection, or enter into unauthorized financial arrangements with clients.
• Collection of cash from clients or use of third-party accounts for transactions is strictly prohibited.
• Plango India reserves the right to audit Partner activities and request documentation at any time.
5. Commission & Payments
• Commission structures are determined solely by Plango India and may be revised without prior notice.
• Commissions are payable subject to compliance with documentation, regulatory requirements, and active empanelment status.
• Any overpaid or ineligible commissions may be recovered or adjusted by Plango India.
• No commission shall be payable post-termination unless explicitly agreed upon.
6. Confidentiality & Data Usage
• Both parties agree to maintain the confidentiality of client and business information.
• Personal and sensitive data shall be used only for authorized purposes and protected with reasonable security measures.
• Partners authorize Plango India to use their KYC and bank details for empanelment and commission disbursement.
7. Termination & Suspension
• Either party may terminate the empanelment by giving 30 days’ written notice.
• Immediate termination may occur in cases of fraud, misconduct, regulatory breach, prolonged inactivity, or abusive behavior.
• Upon termination, all access to Plango India’s platforms will be revoked, and no further commissions shall accrue.
8. Indemnity
Partners agree to indemnify and hold harmless Plango India, its directors, employees, and affiliates from any claims, liabilities, or losses arising from:
• Breach of applicable laws or regulations.
• Misrepresentation, negligence, or misconduct.
• Unauthorized use of the platform or client data.
9. Limitation of Liability
Plango India shall not be liable for:
• Indirect, incidental, or consequential damages.
• Delays or failures due to system outages, force majeure, or third-party failures.
• Errors in data provided by Partners or Clients.
10. Intellectual Property
All content, trademarks, and digital assets of Plango India are proprietary. Partners may not use these assets without prior written consent.
11. Jurisdiction & Dispute Resolution
• This Agreement shall be governed by the laws of India.
• Any disputes shall be subject to the exclusive jurisdiction of the courts in [Insert City, e.g., Ranchi or Mumbai].
• Parties may mutually agree to resolve disputes through arbitration in accordance with Indian laws.
12. Miscellaneous
• This Agreement does not constitute a partnership, joint venture, or employer-employee relationship.
• Plango India may amend these Terms at any time. Continued use of the platform constitutes acceptance of such changes.
• If any provision is deemed unenforceable, the remaining provisions shall remain in full force and effect.
13. Disclaimer
Plango India provides its services and content “as is” without warranties of any kind. While we strive for accuracy and reliability, we do not guarantee the completeness or timeliness of any information provided on our platforms.
14. Force Majeure
Neither party shall be liable for failure to perform obligations due to events beyond their reasonable control, including but not limited to natural disasters, war, strikes, or regulatory changes.
For any queries or clarifications, please contact our Compliance Desk at support@plangoindia.com.